Terms and Conditions

Welcome to GentleOrganics.pk

These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. General

By visiting and purchasing from GentleOrganics.pk, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users of the website including customers, browsers, vendors, and merchants.

2. Products and Information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However:

Product packaging may vary from images displayed.
Prices and product availability may change without notice.
We reserve the right to discontinue any product at any time.

All skincare and beauty products sold by Gentle Organics are for external use only. Results may vary depending on skin type and usage.

3. Orders and Payments

When placing an order through our website, you agree that:

All information provided is accurate and complete.
Orders are subject to confirmation and availability.
We reserve the right to cancel or refuse any order at our discretion.

Payments may be accepted through Cash on Delivery (COD) or other payment methods available on the website.

4. Shipping and Delivery

We deliver across Pakistan. Delivery times may vary depending on location.

Standard delivery time: 2–5 business days
Delivery delays may occur due to unforeseen circumstances.
Customers are responsible for providing accurate shipping details.

5. Returns and Refunds

Customer satisfaction is important to us. If you receive a damaged or incorrect product:

You must report it within 48 hours of delivery.
The product must be unused and in original packaging.
Refunds or replacements will be processed after verification.
Products opened or used cannot be returned due to hygiene reasons.

6. Intellectual Property

All content on this website including logos, product images, text, graphics, and branding belongs to Gentle Organics and is protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.