Privacy Policy

Effective Date: March 31, 2026

At Gentle Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect information from you when you:

Register on our website
Place an order
Subscribe to our newsletter
Participate in promotions, surveys, or contests
Contact customer support or interact with us on social media

Types of Data Collected

Personal Information: Name, email address, phone number, shipping/billing address
Payment Information: Processed securely via payment providers (we do not store full card details)
Technical Data: IP address, browser type, device information
Usage Data: Pages visited, time spent, browsing behavior
Gift Recipient Data: Only used to fulfill orders, not for marketing

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Improve website functionality and user experience
Personalize content and product recommendations
Send updates, promotions, and newsletters (only if you opt-in)
Administer contests, surveys, or promotional campaigns

3. Consent

By using our website or providing your information, you consent to the collection and use of your data as outlined in this policy.

You may withdraw your consent at any time by contacting us.

4. Emails, SMS & Marketing

If you subscribe, we may send promotional emails or SMS updates
You can unsubscribe anytime via email link or by contacting us
Providing your phone number allows us to send order updates and promotional messages (optional)

5. How We Protect Your Information

We implement strong security measures:

Secure servers and encrypted databases
SSL (Secure Socket Layer) technology for transactions
Restricted access to authorized personnel only

Your data is protected, but no online system is 100% secure.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share information with:

Payment service providers
Courier/delivery companies (for order fulfillment)
Legal authorities if required by law

7. Cookies & Tracking Technologies

We use cookies and tools like analytics to:

Understand customer behavior
Improve website performance
Enhance your browsing experience

Data collected may include:

IP address
Device information
Browser type
Pages visited

You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing your data.